Product Care & Cleaning

With some simple, basic care you can help to preserve and protect your jewellery for years to come.


When not wearing your jewellery, it should be stored away from natural sunlight and heat in a protective (lined) jewellery box, tarnish resistant pouch or its original case. You should never store your jewellery in the bathroom.

H&H recommend that you remove jewellery when bathing, gardening, during active recreation, fitness and physical work or when sleeping. You should also undo the clasp to remove the item, not simply roll or pull it off.


We recommend professional cleanings as often as once a year – you can bring your jewellery into your local H&H store to utilise our complimentary cleaning and checking service! We also offer your first re-plating free, so bring your item in when it starts to look a bit worn.

Between professional cleanings, most gold and platinum jewellery can be maintained with a non-abrasive cleaner. Silver can tarnish rapidly (especially when exposed to salt air and products containing sulphur), so use a non-abrasive silver polish to keep it shiny.