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| Fraud |
| H&H Jewellery reserves the right to refuse to fulfill orders which it deems likely to be fraudulent or of a high risk nature. Any suspected fraudulent activity will be immediately reported to the authorities without exception. |
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| Availability & Delivery Time |
| Every effort is made by H&H Jewellery to ensure that products advertised on this site are available and are available at the price advertised. Availability and price is subject to change at any time. H&H Jewellery makes no representations or warranties regarding the accuracy of the data on the website. If we find that you have ordered an item that was incorrectly priced or incorrectly described we will immediately contact you, before processing your order. Once you have paid for your order we will send your order to you within 1 to 5 weeks depending on availability. |
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Payment Methods |
Australian Funds Transfer (EFT) This is Our Preferred Method of Payment |
For your convenience, we have a local Australian Bank Account for you to make payment to us. |
You can use your internet banking to transfer the funds to us or make a cash deposit at your local |
Commonwealth Bank. Most banks do not charge for this type of transfer. Some banks may charge a small fee. |
This is the most convenient method of payment as it is not subject to security screening. |
To use this as a payment method select EFT as the payment method when you check out online. |
Any questions, please call us. Tel: 03 9530 0611 |
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Our Australian Bank Account Details: |
Bank: Commonwealth Bank |
Account Name: H&H Jewellery Pty Ltd. |
BSB: 063 128 |
Account No: 10380300 |
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Cheque/Money Order |
We accept Personal Cheque, Bank Cheque, Australian Money Order. |
Cheques/Money orders are to be made out to H&H Jewellery Pty Ltd. |
To use this method, select Cheque/Money Order as the payment method when you check out online. |
After you confirm the order with us, you will be issued an order number. Please write this order number and |
your name on the back of the cheque/money order before posting to us. |
All cheques/money orders are to be posted to: |
Address: |
414 Glenhuntly Rd. |
Elsternwick Victoria Australia 3185 |
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PAYPAL |
Simply select Paypal/Credit Card when you check out online. |
After you confirm the order with us, you will be taken to PayPal for payment. You can pay using your |
PayPal account, or using your credit card. Payment is instant. |
We accept Visa, Mastercard, Bankcard through Paypal. |
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When paying with Paypal or Credit Card, You may be asked to provide additional Security information like a |
Copy of Your Photo Identificcation. |
You may be called to verify your order details. |
ALL ORDERS ARE SCREENED FOR FRADULENT ACTIVITIES. |
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| Shipping |
| We will carefully package your item(s) to ensure a safe and easy arrival. We do not mark the postal envelope with any text to indicate that there is Jewellery in the parcel.Our products are Quality Controlled (QC) and so checked for faults and damage prior to shipment by one of our staff members who will sign-off on the QC process.All of our items are insured and as part of our customer service, if an item is lost or damaged in transit we will manage all aspects of the insurance claim process.We ship our items using the Australian premier postal service, Australian Post. All of our items are insured upon delivery a signature with photo identification will be required for the posted item(s).For this reason we do not ship to P.O. BOXES. All orders are shipped insured and registered and so must be signed for by the recipient either at their delivery address or at the local post office. |
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| General Terms and Conditions |
| Risk in any goods supplied by H&H Jewellery shall pass to the customer when goods are delivered to the customer, however, ownership and property in each item of the goods supplied is retained by H&H Jewellery until payment in full of the purchase price. |
Copyright | | All images, designs and logos and content on this website is the copyright of H&H jewellery and/or of the | | respective owners/content providers and may not be copied or used in any way without our express permission. | Our In-Store Lay-by policy | The duration of the lay-by is normally 3 months, however we are willing to be flexible providing that regular payments are being made.
Our lay-by service has no additional charges
Lay-by initial down payment is 10% of the purchase price. Should you wish to cancel the lay-by within 3months you will forfeit the deposit. | | | Our In-Store Services | - All types of jewellery Repairs
- All Types of Watch Repairs
- Designing or remodelling of your jewellery
- Pearl & Bead rethreading
- Jewellery Cleaning and polishing (rhodium & gold plating)
- Engraving
- Gift Vouchers
- Insurance Valuations
- Lay-By Service
| | | Our In-Store Return Policy | | We have no return for refund policy due to delicacy of each piece thus we stress careful selection by the purchaser. We will however exchange any piece of jewellery to any other item which is the same value or less within 14 days of purchase. |
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By placing an order you agree to be bound by all terms and conditions. |
